Beyond the Sale: Aftercare that drives loyalty

The course is a practical approach to creating customer loyalty. Turning one-time buyers into lifelong brand advocates. It delves into identifying a process that is easy to follow and maintain.

Date
Delivered on demand. Please enquire to find out more.
Duration
Time
Cost
$200.00 inc. GST
Location
Online Course
A video link will be emailed 1 week prior to the start date.

This course takes a practical approach to creating customer loyalty and aims to turn one-time buyers into lifelong brand advocates. It delves into identifying a process that is easy to follow and maintain.

Purpose

The course is a practical approach to creating customer loyalty. Turning one-time buyers into lifelong brand advocates. It delves into identifying a process that is easy to follow and maintain.

Outcome

Going the extra mile and what that looks like
How to provide ongoing support and assistance
Gathering and utilising feedback to improve your product or service
Identifying upselling or cross selling opportunities to enhance the customer experience
Fostering trust and loyalty through personalised interactions

Current Courses

Customer Service Training: The Service Edge
Delivered on demand. Please enquire to find out more.
$620.00

Course Categories

For questions regarding any of our programs, please click link below

To express interest in enrolling into this course, please send an enquiry via our form.

NCITC Cancellation Policy: a minimum of 2 weeks before the program commences is required.

Failure to notify or attend will result in no refund provided.

Enquiry